Terms of Service

ARTICLE 1- IDENTITY

1.1. THE COMPANY ALHENA

The www.sociallymap.com website is published by ALHENA, a SASU with a capital of €78,334.00, registered with the RCS of Aix en Provence under number 530 486 513, having its registered office at 1480, avenue d’Arménie – 13120 Gardanne. Intracommunity VAT number: FR48530486513 Telephone: 04.42.20.82.53 Contact: contact@sociallymap.com

1.2. PUBLICATION DIRECTOR

The Director of publication is Mr Florent HERNANDEZ.

1.3. THE HOSTER

The host is Evolix, 37 rue Guibal – 13003 Marseille. Outsourcing service provider. The final hosts are OVH, Amazon, Kimsufi, Online, Evolix.

ARTICLE 2 – PURPOSE

The purpose of these general terms and conditions of sale is to define the terms and conditions for subscribing to the services offered by ALHENA.

ARTICLE 3 – ACCEPTANCE OF THESE GENERAL CONDITIONS

Any order placed on the www.sociallymap.com website or through a commercial contact implies full and complete acceptance of these general terms and conditions of sale. The Customer acknowledges having read, prior to the order, these general terms and conditions of sale and declares to accept them expressly without reservation.

The Customer acknowledges that these general terms and conditions of sale are perfectly enforceable against him.

The Customer expressly waives the right to rely on its own general terms and conditions of purchase in such a way that these general terms and conditions of sale prevail over the Customer’s general terms and conditions of purchase.

ARTICLE 4 – DESCRIPTION OF SERVICES

4.1. SERVICE CONTENT

ALHENA offers a system for automating the distribution of content online and especially on social networks, allowing the Customer to relay content created by him or already present on the web. AHENA also offers mobile and desktop interfaces (computer screens) allowing content to be shared by individuals on their social networks. These products correspond to the respective names of SOCIALLYMAP and AMBASSADOR.

The service offered by ALHENA makes it possible to define a frequency of publication of information, publication time slots, to automatically format and customize publications, to filter the content to be published by selecting key words or expressions.

ALHENA has 3 offers:

An offer has online access based on a Freemium business model, called by abuse of language « SAAS offer »;

A « tailor-made » offer for which the Client must contact ALHENA.

The use of Sociallymap in its version under the SAAS license (free or paid) is limited to one account per individual. In the case of a use of Sociallymap by a legal entity for its purposes, a single account may not be created and used.

4.2. REQUEST FOR SPECIFIC DEVELOPMENTS

The Client has the possibility to request specific developments which will then be the subject of a quotation and a separate contract.

4.3. ONLINE SUPPORT

ALHENA provides its customers with a form to answer customer questions free of charge. Tutorial videos are available for free on the Youtube platform. Tutorials, in various formats (PDF, Mini-site) can be provided, according to the contract defined with the Client.

The Client has the possibility to consult Sociallymap’s private Facebook® page as well as the twitter® account.

4.4. BLOG SOCIALLYMAP

ALHENA publishes a blog on which tips and tricks are regularly posted in order to use and/or optimize the SOCIALLYMAP service.

4.5. COMMITMENT

Free SAAS License: The free SAAS license is offered without a duration commitment. The user can at any time subscribe to a paid offer, or stop using the SOCIALLYMAP software. However, Alhena reserves the right to change the offer to a paid offer.

SAAS license for a fee: The SAAS paying license is subscribed for a period of one month, or one year, and tacitly renewed. The user is free to suspend his subscription at any time. The latter will be able to benefit from the license for the end of the period that has been paid, without being able to claim a refund. Any paid period cannot be refunded. The user can suspend the renewal on simple request by email or post 15 days before the expiry date. The user can suspend his subscription by himself by going to the « My Account » / « License » tab.

Custom License: Custom licenses are subscribed for a period of 12 months, tacitly renewed. The customer may at any time terminate the automatic renewal of his subscription by simple written request by email or post, at least 30 days before the anniversary date.

ARTICLE 5 – REGISTRATION

5.1. REGISTRATION PROCEDURE

To be able to benefit from ALHENA’s online services, the Client must register by clicking on the « Register » tab and entering an email address and password. This information is mandatory. Otherwise, no registration is possible.

In the case of a custom license, the ALHENA team may, with the CLIENT’s agreement, register on their behalf in order to start services.

5.2. ID AND PASSWORD

The Customer will have a personal online account with a username and password.

The username and password are strictly personal. The loan or transfer of the identifier and password to any third party is prohibited for any reason whatsoever. The Client is therefore solely responsible for maintaining the confidentiality of his identifier and password.

In the event of unauthorized use of his username and/or password or forgetting his password, the Customer must follow the procedure indicated at the following address https://app.sociallymap.com/resetting/request

On subsequent visits, the Customer must expressly indicate his username and password to access his account by clicking on the « login » tab.

5.3. CUSTOMER’S PERSONAL ACCOUNT

When the Customer’s account is created, the Customer must provide certain requested information such as address, telephone number, VAT number and SIRET number.

The Client guarantees the accuracy of the information. Any false statement is the sole responsibility of the user. The Customer undertakes to keep his information on his online account up to date.

The online account allows the Customer to have access to certain information and documents, including license details (price, duration, features, etc.), invoices and license history.

ARTICLE 6 – FINANCIAL CONDITIONS

6.1. PRICE

Subscription prices are available on the website www.sociallymap.com. Prices are exclusive of VAT.

As part of the SAAS subscription, the Customer can benefit from a 15-day free trial period.

For a custom subscription, prices will be indicated by a separate quotation sent directly to the Client by ALHENA.

Prices are subject to change. The Customer will be informed by email. The new prices will apply when the subscription is renewed. In the event of the Customer’s refusal to be charged the new prices, the subscription contract will not be renewed at its end.

6.2. MEANS OF PAYMENT

6.2.1. Payment by credit card

The Customer may pay for his order by credit card. The payment cards accepted to date are: CB, Mastercard, Visa

The communication by the Customer of his credit card number constitutes authorization to debit his account for the amount of the order during the subscription period.

The Customer guarantees that he is fully entitled to use the payment card for the payment of the order and that the means of payment give access to sufficient funds to cover all costs related to the order.

6.2.2. Payment by bank transfer or cheque

The Customer has the possibility to pay the subscription by bank transfer or cheque only for tailor-made offers.

6.2.3. Payment by SEPA direct debit

For companies in the SEPA zone (http://sepafrance.fr) and for tailor-made licences only, the customer will be able to pay for his subscription by SEPA direct debit. A direct debit mandate provided by ALHENA must then be returned signed.

Any refusal to withdraw will result in bank charges, up to 16€, which will be charged to the customer.

6.3. PAYMENT TERMS AND CONDITIONS

6.3.1. By credit card

The first payment is made on the day of the order for the SAAS offer and the license allowing the SOCIALLYMAP service is only released after the payment.

If the customer has chosen a monthly subscription, the subscription will be automatically debited each month on the anniversary date of the order.

In the event of non-renewal or early termination, any month started is due in full, no refund will be made.

If the customer has chosen, within the framework of the SAAS offer, an annual subscription, the latter must pay the annual amount of the subscription when ordering.

6.3.2. By bank transfer or cheque

Payment must be made on the day of the order. Payment information is included on the invoices sent;

6.4. PAYMENT SECURITY

For payment by credit card, ALHENA uses the SSL protocol to protect all data related to information and payment methods.

The Customer’s bank details are directly encrypted.

6.5. BILLING
ALHENA will issue an invoice on each subscription renewal date which will be sent to the email address provided by the Client and available in the Client’s online account, or to the email address of the person in charge of purchasing, accounting or Sociallymap project management at the Client’s premises. Payment is due upon receipt of the invoice without any discount.

6.6. LATE PAYMENT OR NON-PAYMENT
6.6.1. Penalties
Any delay in payment or non-payment may result in suspension or even early termination of the contract.

Any amount not paid on the due date will automatically result in the application of penalties equal to 3 times the legal interest rate from the day following the payment date appearing on the invoice issued.

In the event of delay or non-payment, a fixed recovery indemnity of forty (40) Euros shall be due by the Client.

6.6.2. Suspension of the account and closure of the account
In the event of late payment or non-payment, the Customer is expressly informed that his account will be automatically suspended. If the payment including penalties is not made within ten (10) days, the account will automatically be closed at the end of this period without any liability on the part of NAFTA.

ARTICLE 7 – OBLIGATIONS AND LIABILITY OF THE CLIENT
7.1.
Only the Client is responsible for the content he or she posts online, as ALHENA does not exercise any a priori moderation. Content includes: any data, information, file, text, image, video and audio, code, navigation element, domain name, hyperlink, logo and design.

7.2.
The Client undertakes not to:

Impersonate others (this fact constitutes a criminal offence);

Damage to the content of the site;

Not to attempt to illegally enter NAFTA databases;

Make available viruses or other technological systems that may harm ALHENA, other Customers or any user in general.

The Customer undertakes to take all necessary measures to ensure the security of his terminal and his connection to the Internet in order to avoid the presence of viruses.

7.3.
The Client undertakes not to broadcast online thanks to ALHENA’s content services:

Contrary to morality and/or public order;

Violating privacy;

Insulting and/or defamatory and generally constituting an offence provided for by the law of 29 July 1881;

Provided for and punished by articles 225-4-4 et seq. of the Criminal Code, in particular with regard to trafficking in human beings, minors or adults, procuring.

Pedophile and/or pornographic in nature;

Images of a fascist, xenophobic, racist or sectarian nature;

Advocating or denying or questioning war crimes and/or crimes against humanity;

Encouraging the commission of crimes and offences or the trade and consumption of illegal substances, prostitution, terrorism, sexual assault, theft, suicide, violence, dangerous intentional damage and deterioration;

Infringing a third party’s intellectual property right. Counterfeiting is punishable by 3 years’ imprisonment and a fine of €300,000.

The Customer shall be liable for any damage of any kind (material and/or immaterial, direct or indirect) caused to ALHENA as a result of the unlawful use or exploitation of the ALHENA website as well as the services offered by ALHENA.

7.4.
The Client undertakes to inform any natural and/or legal person mandated by him (such as a communication agency, a web agency, etc.) to relay content via SOCIALLYMAP of the contractual obligations provided for in these general conditions.

7.5.
The Client undertakes to respect and ensure compliance with all technical and IT instructions issued by ALHENA concerning the use of SOCIALLYMAP.

7.6.
The Customer undertakes not to develop directly or indirectly services or products likely to compete with ALHENA throughout the duration of the subscription.

ARTICLE 8 – OBLIGATIONS AND LIABILITY OF ALHENA
ALHENA will do its best to ensure the availability of its website and services. However, the Customer is informed of the limits of the Internet network and in particular of the fact that the performance of the site and services may depend on the characteristics of the terminal and the connection mode chosen by the Customer.

Given the limits of the Internet network, ALHENA cannot be held liable in the event that it is unable to access one of the services due in particular to network saturation or malfunction.

In addition, ALHENA will be required to maintain its website www.sociallymap.com. ALHENA will do its best to ensure that maintenance operations are carried out between 6pm and midnight. The Customer will be informed by a specific message on his e-mail box.

ALHENA shall not be held liable in the event of force majeure such as natural disasters, strikes, labour disputes, state of war, earthquake, fire, explosions, malfunction or interruption of the electricity or telecommunications network; acts of a third party or the fault of the Customer or one of its employees or agents.

The Client is expressly informed that Sociallymap services depend on the social networks chosen by the Client and that the latter regularly modify their policy and operating methods. The Client is therefore informed that any change in policy or operating mode of one of the social networks requires a period of time that cannot be shortened to allow the Sociallymap service to be adapted. The Client accepts this and acknowledges that ALHENA’s liability cannot be engaged as a result. ALHENA will make its best efforts to make the necessary adjustments within a reasonable time.

The Client, by connecting his social networks to the application, authorizes Sociallymap to perform read or write operations for him on these same networks. When connecting the different social networks, it is possible, independently of Sociallymap’s will, that larger authorizations may be granted. Alhena undertakes to use only the authorisations it needs to meet the needs for which the Customer has requested the solution. Alhena undertakes not to use any additional authorisations that may be given to Sociallymap during the connection, such as: profile photo modification, access to contacts, right to add/delete contacts.

ARTICLE 9 – LIMITATION OF LIABILITY
In no event shall ALHENA be liable for any indirect or unforeseeable damages that may result from the services offered on its website www.sociallymap.com.

By express agreement, the following are considered as indirect non-reimbursable damages: commercial damage, damage to image, loss of turnover, claims by third parties, loss of data and files.

In the event that ALHENA’s liability is engaged (direct damages), it will be limited, for all causes and all damages combined, to a lump sum of €5,000 (five thousand euros), irrevocable and definitive.

ARTICLE 10 – INSURANCE
ALHENA is insured under its professional civil liability insurance.

ARTICLE 11 – FORCE MAJEURE
Neither Party may hold the other liable if the execution of these general terms and conditions of sale is delayed or prevented due to a case of force majeure, a fortuitous event or an external cause, such as: natural disasters, strikes, industrial disputes, state of war, earthquake, fire, explosions, water damage, malfunction or interruption of the electricity or telecommunications network.

The party intending to invoke this reason shall notify the other contracting party as soon as possible by registered letter with acknowledgement of receipt.

If the case of force majeure lasts more than fifteen (15) Days from the day on which the defaulting party has informed the other party, the general terms and conditions of sale shall then be terminated by sending a registered letter with acknowledgement of receipt invoking this clause without further notice.

ARTICLE 12 – CLOSING THE CUSTOMER’S ACCOUNT
12.1. AT THE CLIENT’S INITIATIVE
In the case of payment by the customer by credit card (SAAS license), the Customer may close his account by deciding not to renew the subscription under the conditions provided for in article 6.3.1 of these general conditions of sale. In the case of a « tailor-made » license, paid by bank transfer, cheque or direct debit, the Client may suspend renewals by simple written request to Sociallymap’s sales teams, by post or e-mail, at least 1 month before the end of the scheduled deadline. The Customer’s license will remain active and usable for the paid term.

The Customer may request the closure of his account in the event of early termination, under the conditions provided for in Article 13 of these general terms and conditions of sale.

12.2. AT THE INITIATIVE OF ALHENA
ALHENA shall be entitled to close the Client’s account in the cases and according to the terms and conditions provided for in articles 7.2 and 7.3, 6.6.2 and 13 of these general conditions of sale.

ARTICLE 13 – EARLY TERMINATION OF THE SUBSCRIPTION
In the event of non-compliance by either party with its contractual obligations under these general terms and conditions of sale, the aggrieved party shall have the right to terminate the subscription. Such termination may only take place automatically after a period of fifteen (15) days after receipt of a registered letter with acknowledgement of receipt of formal notice, which has remained without effect.

In the event of early termination by the Client without any particular reason, the sums due until the initial expiry of the contract shall remain due.

Termination shall be automatically terminated without the need for a court decision to confirm it.

ARTICLE 14 – CONSEQUENCES OF THE END OF THE SUBSCRIPTION
In the event that the subscription is terminated for any reason whatsoever, the Client is expressly informed that the recovery of all documents and information available on his online account will be at his expense and responsibility, without ALHENA’s liability being engaged.

The Customer is expressly informed that his account will be closed on the last day of the subscription at midnight.

ARTICLE 15 – RIGHT OF WITHDRAWAL
15.1. THE CONSUMER
The right of withdrawal applies only in the event that the Customer is a consumer. The consumer is legally defined as « any natural person who acts for purposes that do not fall within the scope of his commercial, industrial, craft or liberal activity ».

15.2. TIME LIMIT AND PURPOSE OF THE RIGHT OF WITHDRAWAL
The Client has the right to withdraw for fourteen (14) clear days from the conclusion of the contract in accordance with the provisions of Article L. 121-21 of the Consumer Code.

The Client may, within fourteen days following the conclusion of the SOCIALLYMAP service contract, exercise his right of withdrawal by notifying his willingness to withdraw in accordance with the procedures provided for in Article 15.3.

The Customer who requests the performance of a service before the end of the withdrawal period may, however, exercise his right of withdrawal in accordance with Article L. 121-21-5 of the Consumer Code. In this case, ALHENA may request payment of a sum corresponding to the service provided until the communication of its decision to withdraw only if ALHENA has collected the Client’s express request to perform the service during the period of its right of withdrawal.

In addition, in accordance with the provisions of Article L. 121-21-8 of the Consumer Code, certain services may not be subject to a right of withdrawal, namely:

The provision of services fully performed before the end of the withdrawal period and whose performance has begun after prior express agreement of the Client and express waiver of its right of withdrawal. In the context of the provision of SOCIALLYMAP services, the Client who requests its full performance before the end of the legal withdrawal period, expressly acknowledges that he/she expressly waives his/her right of withdrawal.

The provision of digital content not provided on a material medium, the execution of which has begun after prior express consent of the consumer and express waiver of his right of withdrawal.

15.3. TERMS OF THE RIGHT OF WITHDRAWAL
15.3.1. Notification of the decision to withdraw
The Client must inform ALHENA of his decision to withdraw by e-mail to the following address: contact@sociallymap.com indicating in the subject line of the message « exercise of the right of withdrawal ».

15.3.2. The refund
If the Client exercises his right of withdrawal, ALHENA will refund the Client by any means of payment within a maximum of fourteen (14) days from the date of communication of the decision to withdraw, less the amount corresponding to the service provided until the date of communication of his decision to withdraw.

The Client’s online account will therefore be closed upon receipt of the communication of his decision to withdraw by ALHENA.

In the event of the provision of digital content not provided on a physical medium, the Customer expressly accepts that the execution of the said contract may take place before the end of the withdrawal period. In this case, the Client waives the exercise of his right of withdrawal, in accordance with the provisions of Article L. 121-18-1 paragraph 2 of the Consumer Code.

ARTICLE 16 – INTELLECTUAL PROPERTY
16.1. USER LICENSE
The subscription subscribed by the Customer, whatever the chosen offer, allows the Customer to benefit from a non-exclusive SOCIALLYMAP user license. The duration of the license corresponds to the duration of the subscription.

Any partial or total reproduction of SOCIALLYMAP or AMBASSADOR without the prior written consent of ALHENA constitutes an act of counterfeiting that may lead to legal proceedings.

16.2. SOCIALLYMAP BRANDS
SOCIALLYMAP is protected by a French trademark (No. 4028511) and a Community trademark (No. 13898648).

AMBASSADOR is a registered trademark under number 4383891 with the INPI.

Registration for the services offered by ALHENA on the www.sociallymap.com website does not entail any transfer of intellectual property to the Client.

Any reproduction of the trademark without the prior written authorization of ALHENA constitutes an act of counterfeiting and may result in legal proceedings.

16.3. THE WEBSITE
ALHENA is the owner of all copyright relating to its website as a whole as well as to each element, namely the graphic charter, editorial content, photographs, software, drawings and databases (as well as the producer’s rights).

The use of the online services offered by ALHENA on its website www.sociallymap.com does not entail any transfer of intellectual property to the Client.

Any partial or total reproduction of the content of the website without the prior written consent of ALHENA constitutes an act of counterfeiting that may result in legal proceedings.

ARTICLE 17 – PERSONAL DATA
To register on www.sociallymap.com, the customer must complete an online form. As part of a custom offer, the CLIENT authorizes ALHENA to complete the form on its behalf in order to perform the services sold.

Some of the information requested is personal data. Mandatory information is indicated by an asterisk.

They are recorded and stored by ALHENA. ALHENA undertakes to respect the confidentiality of the personal data provided.

The personal data collected by ALHENA are necessary for registration, the management of subscriptions or specific orders, invoicing as well as promotional emails, newsletters in order to personalize communication.

Personal data is intended for ALHENA.

The customer is expressly informed that ALHENA shall be entitled to disclose all or part of the customer’s personal data at the request of the judicial authorities.

The person in charge of the processing of personal data is Mr Florent HERNANDEZ.

ALHENA has declared its file to the CNIL under number 1843962v0.

In accordance with the French Data Protection Act of 6 January 1978, the customer has the right to access, rectify and delete his personal data.

To do so, the customer must send his request to the following address:

ALHENA Company

1480, avenue d’Arménie

13120 Gardanne

By indicating his first and last name, postal address and e-mail address together with a copy of his identity document.

The customer has the possibility to unsubscribe from the sending of newsletters by clicking on the link in each newsletter « unsubscribe ».

ARTICLE 18 – COOKIES
18.1. WHAT IS A COOKIE?
Cookies are small text files that your computer downloads each time you visit a website. When you return to websites, or visit websites that use the same cookies, they recognize cookies and therefore your computer or mobile device.

Cookies cannot be used to retrieve data from the customer’s hard drive, install a virus, read a customer’s e-mail address or obtain personal information.

18.2. WHAT ARE THE COOKIES INSTALLED BY ALHENA FOR?
Cookies that may be installed by ALHENA allow you to:

to establish statistics on the use and attendance of various elements of the NAFTA site to improve the ergonomics and interest of the site,

to adapt the presentation of the site edited by ALHENA to the display preferences of the customer’s terminal when visiting the site,

to implement security measures,

to memorize the information related to the form completed by the customer,

to allow the customer to access reserved and personal areas of the site published by ALHENA;

to present advertisements that are as relevant as possible to the customer.

18.3. SHARED USE OF YOUR TERMINAL
Sharing with others the use of the customer’s terminal and configuring the browser settings for you is the customer’s free choice and responsibility.

18.4. ADVERTISING
The interest of seeing ads adapted to your navigation

NAFTA’s objective is to present you with the most relevant advertisements possible. To do this, cookie technology allows you to determine which ads to display on a device, in real time, based on recent browsing on one or more sites.

The customer’s interest in advertising content and to see advertisements corresponding to their interests. Similarly, advertisers who wish to see the advertising broadcast are interested in displaying their offers to users who are likely to be the most interested in it.

Issuance of cookies via third-party content distributed in our advertising spaces.

Advertising content displayed in ALHENA advertising spaces may contain cookies issued by third parties. These cookies may come either from the advertiser or from a third party service provider to the advertiser such as a communication agency or an advertising network using ALHENA’s advertising space.

The purpose of these cookies, in most cases, is to track the number of displays of advertising content delivered through NAFTA advertising spaces, to identify the ads displayed, the number of users who clicked on each ad, and to calculate the amounts due as a result, to compile statistics and recognize your device when you later browse any other site or service on which these advertisers or third parties also set cookies and, if necessary, to adapt these third party sites and services or the advertisements that serve, to the navigation of your device of which they may have knowledge.

Cookies also allow advertising agencies to adapt the advertising space they operate to the display preferences of the customer’s terminal according to the reading display hardware and software that the customer’s terminal contains.

18.5. « FLASH® » COOKIES FROM « ADOBE FLASH PLAYER »
Adobe Flash Player® is a computer application that allows the rapid development of dynamic content using the « FLASH » computer language. Flash (and similar applications) stores the settings, preferences and use of this content using a technology similar to cookies. However, « Adobe Flash Player » manages this information and your choices via an interface different from that provided by your browser software.

If your device is likely to view content developed using the « FLASH » language, the customer will need to access these FLASH cookie management tools directly from the Adobe website at the following address: www.adobe.com/fr.

18.6. ISSUANCE OF COOKIES BY THIRD PARTIES DUE TO THIRD-PARTY APPLICATIONS INTEGRATED INTO OUR SITE OR SOCIAL NETWORKS
The site published by ALHENA uses social network plug-ins including Twitter®, Facebook® and Google® plus.

If the customer interacts through plug-ins, information related to the customer’s navigation on the site published by ALHENA and his or her membership in these social networks will be transmitted AND recorded on a server of the company that operates the social network in question and shared according to the settings of the customer’s user account on these social networks and this, in accordance with the conditions of use of the social network concerned.

If the customer does not want the social network concerned to link the information collected through the site published by ALHENA to his or her user account, he or she must log out of the social network before visiting the site published by ALHENA.

The customer is expressly informed that the use of these plug-ins or buttons is operated by these social networks and subject to the conditions binding the customer and the relevant social network of which he is a member.

18.7. THE CUSTOMER’S CHOICES REGARDING COOKIES DEPENDING ON THE BROWSER USED
The customer has the possibility to prevent the recording of cookies by configuring his browser for this purpose. However, if the customer decides to delete these cookies, he will have to repeat the operation afterwards.

The same is true, if he decides to surf on another browser, it will be necessary to delete the cookies on this second browser again.

The « help » menu of each browser allows you to find out how to express and modify your choice of cookies:

For Safari ®: choose Safari > Preferences then click on Security; click on Show cookies then choose the desired options or: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html.

For Firefox®: open the Tools menu, then select Options; click on the Privacy tab and choose the desired options or: http://support.mozilla.org/fr/kb/Activer%20and%20d%C3%A9sactivate%20les%20cookies.

For Internet Explorer®: open the Tools menu, then select Internet Options; click on the Privacy tab and choose the desired level or: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies.

For Chrome®: open the configuration menu (wrench logo), then select Settings; click on Advanced Settings, then on Content Settings, then choose the desired options or: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647.

For Opera®: open the Tools menu, then select Preferences; click on the Advanced tab, then in the Cookies section click on Manage Cookies; choose the desired options or even: http://help.opera.com/Windows/10.20/fr/cookies.html.

The customer also has the possibility to connect to the website www.youronlinechoices.com/fr/ proposed by the digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau (IAB) France.

The customer will be able to find out which companies are registered on this platform and which offers the possibility of refusing or accepting cookies used by these companies to adapt the ads that may be displayed on your device to your browsing information: http://www.youronlinechoices.com/fr/controler-ses-cookies/.

This European platform is shared by hundreds of Internet advertising professionals and provides a centralized interface for rejecting or accepting cookies that can be used to adapt your device’s navigation and the ads that can be displayed on it.

However, this procedure will not prevent the display of advertising on the websites that the customer will visit. It will only block technologies that allow advertisements to be adapted to its interests.

ARTICLE 19 – COMMERCIAL REFERENCE
The Client expressly authorizes ALHENA to refer to the Client’s corporate name and/or trademark as a commercial reference throughout the duration of the subscription and without any financial compensation on its website, its application and generally on any communication medium.

ARTICLE 20 – MODIFICATION OF THE GENERAL CONDITIONS
ALHENA reserves the right to modify these general terms and conditions of sale in particular due to the evolution and/or modification of its services, the evolution of the law and/or case law.

The new general terms and conditions of sale will be applicable and enforceable against the customer in the event of a sale made after the entry into force of the said general terms and conditions of sale.

ARTICLE 21 – HYPERTEXT LINKS
The simple and deep hypertext links on the www.sociallymap.com website have been inserted in compliance with the rules in force.

However, ALHENA cannot guarantee the content of the websites targeted by the hypertext links. NAFTA’s liability cannot therefore be sought in this respect.

ARTICLE 22 – TOLERANCE
It is expressly agreed that any tolerance or waiver by ALHENA in the application of all or part of the commitments provided for in these general terms and conditions, whatever the frequency and duration, shall not constitute a modification of these general terms and conditions, nor generate any right whatsoever.

ARTICLE 23 – INVALIDITY OF A CLAUSE OF THESE GENERAL CONDITIONS
In the event that one or more clauses of these general terms and conditions of use become null and void, illegal or deemed inapplicable for any reason whatsoever, the validity, legality or applicability of any other stipulation of these general terms and conditions of use shall not be affected or altered in any way.

ARTICLE 24 – PRIOR COMPLAINT
In the event of a dispute, the Client must first contact ALHENA to try to find an amicable solution.

All complaints must be sent by registered letter with acknowledgement of receipt accompanied by supporting documents to the following address:

ALHENA Company

Complaint

1480, avenue d’Arménie

13120 Gardanne

In the event that no amicable solution is found, the Client may contact the dispute resolution platform put online by the European Commission. The platform address is: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.

The European Commission will forward your request to the notified competent national ombudsman.

ARTICLE 25 – APPLICABLE LAW AND LANGUAGE
It is expressly provided that these general conditions are governed by and subject to French law. The applicable language is French.

ARTICLE 26 – ALLOCATION OF JURISDICTION
In the event that the client is a professional, any dispute to which the General Terms and Conditions of Sale may give rise concerning their validity, interpretation and execution shall fall within the exclusive jurisdiction of the Commercial Court of Aix en Provence, whether for emergency or protective proceedings in summary proceedings or by application and notwithstanding the plurality of defendants or warranty claims.